# Help- i am new here
**URL:** https://community.blackspectacles.com/t/help-i-am-new-here/7583
**Category:** Black Spectacles Resources
**Created:** [December 2, 2025, 7:05am UTC](https://community.blackspectacles.com/t/help-i-am-new-here/7583 "2025-12-02T07:05:56Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@sevanb](https://community.blackspectacles.com/u/sevanb)
#### Post date: [December 2, 2025, 7:05am UTC](https://community.blackspectacles.com/t/help-i-am-new-here/7583/1 "2025-12-02T07:05:56Z")
Where is a good place to get help on navigating here? I would like to see the practice exams, quizes , flash cards etc. Also, I am a member of NOMA but never got the discounted price. I tried asking the AI help- that was not helpful. Also i am getting these messages- see attached
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### Author:  [@kiaragalicinao](https://community.blackspectacles.com/u/kiaragalicinao)
#### Post date: [December 2, 2025, 7:14pm UTC](https://community.blackspectacles.com/t/help-i-am-new-here/7583/2 "2025-12-02T19:14:15Z")
Welcome to the Black Spectacles Community @sevanb! We’re glad that you are here.
I checked with our team and it sounds like they are actively working to resolve these issues for you. I’m sorry about the inconvenience. For future reference, our AI support will assist with basic questions 24/7 and if needed, your conversation will escalate to our Customer Support Representative - who will happily assist you during designated business hours.
Don’t hesitate to reach out to this Community if you have any content-related questions as you are studying - we are here to support you during this journey 🙂
Best,
Kiara Galicinao, AIA, NCARB
Product Coordinator
**[Black Spectacles](https://www.blackspectacles.com/en-us/)**