Hello All,
Did anyone else have troubles getting into a virtual workshop 3/23? No support to assist so I missed the workshop =(
Hi @bianca.williams,
I sincerely apologize for the inconveniences encountered yesterday. Due to technical issues, all Virtual Workshop links were inaccessible on the dashboard. Our team was able to resolve the issues about 30 minutes into the session.
A recording of the PjM session (and other divisions) will be made available for viewing by the end of the day today. Once it is available, you will see a section on your dashboard under Virtual Workshops which reads ‘Replay the Latest Workshop…’ and you will be able to access the recording by clicking on the ‘Watch’ button.
Our Customer Support Team received tons of messages from members yesterday due to these issues, so I apologize that your message was not addressed in a timely manner. We are working through solutions and measures to prevent this type of situation from occurring in the future.
We appreciate your understanding. Don’t hesitate to reach out to support@blackspectacles.com if you have any further questions or concerns!
Best,
Kiara Galicinao, AIA, NCARB
Black Spectacles