Quality Assurance and Quality Management

This article clarifies the definitions of quality assurance and quality management.

Can you provide some examples from your practice of both?

1 Like

Hi @coachjasongolub do you mind providing some examples for @ssteele ??

@ssteele QA would be a firm’s process for design quality. So it can be something as simple as having a process in place that would review documents from start to finish. We like to include our QA personnel early on in the bidding/proposal/contract writing. this ensures QA throughout the whole process resulting in a solid scope and accurate fee.
QM or sometimes referred to as Quality Control, would then be the actual review and redlining or documents before they leave the office.

6300 N. Northwest Highway P.O. Box 31846, Chicago, IL 60631-9998 / All rights reserved © 2020 Black Spectacles.