I am not sure if this is a reoccurring theme. However, I was taking the practice exam this morning, and as I got towards the end of the case study exams, I received an error that would not allow me to change my answers, nor submit the exam to review what answers I placed.
I waiting an hour or so and got back in. Everything worked and I was able to access the exam again, however it had me restart from the beginning. Is there a way to access my first attempt and review my answers form that session?
@christopherbwatkins92 Thank you for writing in and I’m sorry that you had been experiencing technical issues. I passed this along to our team to look further into. Based on the screenshot, it looks like you were likely logged out at that time, which can happen if you open your dashboard in another tab or device.
For future technical issues, please reach out directly to our Customer Support team via support@blackspectacles.com or the chat window in the lower-right corner of your dashboard.
Kiara Galicinao, AIA, NCARB
Product Coordinator
Black Spectacles
